FAQs – DashXAuto
1. Ordering & Payment
Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
Q: Can I modify or cancel my order after placing it?
A: Orders are processed quickly, so modifications or cancellations are only possible within the first 12 hours after purchase. Contact our support team immediately if you need changes.
2. Shipping & Delivery
Q: How long does shipping take?
A: Shipping times vary depending on your location. Typically, orders arrive within 12-15 business days. You will receive a tracking number once your order is shipped. Processing time is 24-48 hours.
Q: Do you offer international shipping?
A: Yes, we ship to most countries worldwide. Shipping costs and times may vary based on your location.
Q: How do I track my order?
A: Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to track your package.
3. Returns & Refunds
Q: What is your return policy?
A: We offer a 30-day return policy on defective or damaged products. Items must be unused and in original packaging to qualify for a return.
Q: How do I request a refund?
A: Contact our support team at [your email] with your order number and reason for return. If approved, we will provide instructions for returning the item. Refunds are processed within 5-7 business days after receiving the returned product.
4. Product Information
Q: Are your car gadgets compatible with all vehicles?
A: Most of our products are designed to be universally compatible, but we recommend checking the product description for specific compatibility details.
Q: Do your products come with a warranty?
A: Yes, we offer a standard 1-year warranty on most products. If you experience any issues, contact our support team for assistance.
5. Customer Support
Q: How can I contact customer service?
A: You can reach us via email at [your email] or through our contact form on the website. Our support team is available Monday-Friday, 9 AM – 6 PM (EST).
Q: Do you offer bulk discounts?
A: Yes, we provide discounts for bulk orders. Please contact us for pricing details.
If you have any other questions, feel free to reach out to us at DashXAuto—we’re here to helo